Wayne David is urging tour operators to refund holidaymakers who cannot travel because of the local lockdown
Wayne David is urging tour operators to refund holidaymakers who cannot travel because of the local lockdown

Wayne David, Labour MP for Caerphilly, has today demanded that people in the Caerphilly Borough who are prevented from going on holiday must have refunds for their holidays.

As a result of the local lockdown in the Caerphilly Borough, people from the area are unable to travel outside of the borough to go on holiday.  The Welsh Government has said that tour operators should provide refunds to those who are unable to travel.  But the tour operators are saying that the only guidance they recognise is from the Westminster Government.

Along with other MPs and MSs from the Caerphilly Borough, Wayne David has made strong representations to the Westminster Government to reinforce and underline what the Welsh Government has said.

Wayne David said “It is extremely important that the UK Government says that the view of the Welsh Government has their legal backing.  Through no fault of their own, holidaymakers are now unable to travel beyond the Caerphilly Borough.  Yet, tour operators and others are saying that these holidaymakers cannot have their money back because they only recognise the restrictions imposed by Westminster and not Cardiff Bay.

“It is simply wrong that people from the Caerphilly Borough are potentially losing a lot of money.  The Westminster Government needs to come forward with a clear and empathetic statement that all tour operators must provide refunds if their customers are prevented from travelling.

“Big travel companies and airlines can well afford refunds and if smaller companies genuinely cannot, then central government needs to come forward with financial support for them.  But what is clearly wrong is that Caerphilly holidaymakers are losing out and this cannot continue.”

To see a copy of the letter that Wayne David and other Welsh Labour MPs and MSs have written to the Health and Social Care Secretary and the Transport Secerary, please click here

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